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Important Notice: Phone Line Disruption

We are currently experiencing a technical issue with our phone lines, which may affect our ability to answer your calls as efficiently as usual. We kindly ask for your patience and understanding during this time.

Our phone providers are aware of the issue and are working on resolving it as a matter of urgency. We apologise for any inconvenience this may cause and appreciate your cooperation.

Thank you for your understanding.

Feedback and complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Giving feedback

To provide feedback:

Page published: 3 July 2023
Last updated: 12 December 2023