Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How to Book an Appointment
You can make an appointment in the following ways:
- Visiting our Consulting Room
- Online at www.patientaccess.com
- Calling the surgery on 0121 411 0484
- Visiting the surgery during opening hours
About Our Appointments
All consultations are by appointment only, and the receptionists are available to answer the telephone from 08:30.
We also offer telephone appointments in certain cases, for example, if you need simple advice, or the doctor wishes to discuss a test result with you.
You can also register for our online services, and book appointments online via Patient Access.
Patients can request to be seen by a specific doctor, subject to appointment availability and the urgency of the problem.
Please arrive promptly for your appointment. If you are more than 10 minutes late you may be asked to wait or re-book.
If you wish to consult in a language other than English, please bring a friend or relative with you to interpret. Alternatively, interpreters can be booked at reception in advance. We will need at least 48 hours notice to arrange for an interpreter.
If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.
If you miss three or more appointments in a year at the surgery, you may be asked to register with another nearby GP.